Privacy & Security

We are committed to protecting the privacy of users of our Feedback Box application. This privacy policy explains how we collect, use, and safeguard information when you use Feedback Box integrated with your learning management system (LMS).

 

Information We Collect

 

Feedback Box does not collect any student information from the LMS platforms it integrates with. However, it may collect the following user information from instructors, teaching assistants, and other LMS users:

 

• User IDs

• Names

• Email addresses

• Usage data from interactions with Feedback Box

 

We collect this user information directly through the Feedback Box application. We use this data solely to provide and improve the Feedback Box product.

 

Use of User Information

 

We use the user information collected to:

 

• Provide access to Feedback Box and enable core functionality

• Analyze usage data to improve our product

• Communicate with users about updates, support, and new features

• Comply with legal requirements and enforce our policies

 

We do not use user information for marketing or advertising purposes.

 

Data Security

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We have implemented reasonable technical, administrative, and physical safeguards to protect user information from unauthorized access, use, and disclosure. This includes secure data storage, encryption, access controls, and regular security testing.

Data Sharing and Disclosure

 

We do not sell or rent user information to third parties. We may share user information with trusted vendors or partners that assist us in operating and improving Feedback Box. These third parties are prohibited from using the information for any other purpose.

We may also disclose user information if required by law, such as to comply with a subpoena or court order.

 

Data Retention and Deletion

 

We retain user information only as long as necessary to provide Feedback Box and for legitimate business purposes. We delete or anonymize unnecessary user information on a regular schedule. 

 

Children's Privacy

 

Feedback Box does not knowingly collect any information from children under 13.

 

Your Rights

 

Users may access, correct, or request deletion of their user information by contacting us at team@thefeedbackbox.com. We will respond to verifiable requests within 30 days.

 

Contact Us

 

If you have any questions about this privacy policy or our data practices, please contact us at team@thefeedbackbox.com.